Mining & Resources · UC & Telephony Migration · BHP
UC & Telephony Migration Project Manager Simulation — BHP
Phase 2 of BHP's Microsoft 365 transformation. After a successful Exchange Online, SharePoint, and OneDrive rollout, you're now leading the migration from Skype for Business and legacy Cisco telephony to Microsoft Teams — chat, meetings, PSTN calling, and meeting room devices across remote mining operations in the Pilbara and Olympic Dam. Gain hands-on project management experience over 27 days of real decisions, stakeholders, and PMO deliverables — no prior experience required.
Live PMO Membership, $99/month, cancel anytime. You begin with this project and unlock the full library.
The scenario
BHP's Microsoft 365 Transformation Programme completed Phase 1 in early 2025 — migrating 15,000 users to Exchange Online, SharePoint Online, and OneDrive for Business. The project delivered on time and $120K under budget, earning strong executive sponsorship for Phase 2. Phase 2 focuses on Unified Communications: retiring Skype for Business Online and legacy Cisco telephony infrastructure, and migrating all voice, video, and meeting capabilities to Microsoft Teams. This includes PSTN calling via Direct Routing with Session Border Controllers, meeting room device upgrades to Teams Rooms, and a comprehensive adoption program targeting field workers at remote mining sites. The business case is driven by three factors: Skype for Business reached end-of-life support, Cisco PBX maintenance contracts are expiring, and consolidating to a single platform reduces annual UC licensing and support costs by approximately $400K. The executive steering committee approved the project with the expectation that Phase 2 would follow Phase 1's delivery cadence — an assumption that underestimates the complexity of telephony migration compared to email and file-sharing rollouts.
What you'll do as the project manager
- →Migrate all 15,000 users from Skype for Business to Microsoft Teams for chat, meetings, and presence by project close
- →Deploy PSTN calling via Direct Routing to 3,200 telephony users across corporate offices and remote mining sites
- →Upgrade 45 meeting rooms to Microsoft Teams Rooms devices across Melbourne HQ, Perth office, and Pilbara/Olympic Dam operations centres
- →Achieve 70% monthly active usage of Teams calling features within 60 days of go-live at each site
- →Decommission legacy Cisco PBX systems at 4 locations and terminate associated maintenance contracts
Project management skills you'll build
The challenges you'll navigate
- •WAN bandwidth at Pilbara and Olympic Dam may be insufficient for acceptable voice quality — satellite links have high latency and jitter
- •Accenture may staff Phase 2 with less experienced consultants given the engagement is a 'known client' — risk of knowledge gaps on Direct Routing and SBC configuration
- •Team overconfidence from Phase 1 success may lead to underestimation of telephony migration complexity
- •Telstra number porting timelines are unpredictable — delays could push go-live dates for PSTN calling
- •Field workers at remote mining sites have low technology adoption rates and may resist transitioning from physical desk phones to Teams softphones
Technology & stakeholders
You'll manage 5 stakeholders, including Jacqui McGill (VP Technology & Digital), David Nguyen (PMO Director, Enterprise Technology), Sarah Mitchell (UC & Collaboration Architect), and more.
What you'll walk away with
A verified, shareable record of a completed enterprise project — plus the PMO deliverables you produced along the way (charter, project plan, SteerCo deck, closure document). It's real, demonstrable project management experience you can put on your resume and speak to in interviews.
Start this simulation today
Build real PM experience by leading this enterprise project from initiation through phase gates.
The Eddie System Live PMO Membership
$99/month. Cancel anytime.
- ✓This complete enterprise project simulation
- ✓Access to 60+ realistic PM simulations
- ✓PM templates and real PMO deliverables
- ✓Live PMO phase-gate sessions with feedback
- ✓Community access, replays, and training
- ✓Resume-backed project stories you can speak to in interviews
You will begin with this project and unlock the full Live PMO membership. Secure checkout by Stripe.
Frequently asked questions
Do I need project management experience to start?
No. This simulation is built for aspiring and practicing project managers alike — you learn by doing. You make real decisions and get feedback, with no PMP or prior PM job required.
How long does this simulation take?
It runs over 27 days, roughly 26 minutes per day, covering the full project lifecycle from initiation to closure.
What will I learn?
You practice the core of project management — stakeholder management, budget and schedule control, risk, scope, and PMO governance — in the context of uc & telephony migration in mining & resources.
What does it cost?
This simulation is included in The Eddie System Live PMO Membership: $99/month, cancel anytime. One membership unlocks this project plus the full simulation library, PM templates and deliverables, live phase-gate sessions, replays, and community access.
What happens after I join?
Your platform access is instant: log in with the email you joined with and start Day 1 of this simulation. Your invite to the private community (Skool) arrives shortly after joining, included in your membership.
Is this based on the real BHP?
No, and The Eddie System is not affiliated with, endorsed by, or sponsored by BHP. It is a realistic training scenario inspired by BHP and the Mining & Resources sector. Details, names, and events are fictionalized for training. It is a simulation, not a record of any actual project.
What do I get at the end?
A verified project completion plus the PMO deliverables you produced (charter, plan, SteerCo deck, closure) — proof of hands-on experience you can show employers.
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BHP and related marks are trademarks of their respective owners. The Eddie System is not affiliated with, endorsed by, or sponsored by BHP. This simulation is a fictionalized training scenario inspired by publicly known context; it is not a record of any actual project.