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Financial Services / Retail Banking · Hardware Refresh / Mortgage Tech · CIBC

Hardware Refresh / Mortgage Tech Project Manager Simulation — CIBC

Lead a $1.2M refresh of 120 iPads for CIBC's Atlantic Canada mortgage specialists — the deskless advisors who close deals at clients' kitchen tables across four provinces. Get faster devices, Jamf management, and reliable in-home e-signing into the field before the spring buying season, without costing a single specialist a selling day. Gain hands-on project management experience over 27 days of real decisions, stakeholders, and PMO deliverables — no prior experience required.

27-day simulationFoundationalWaterfallFinancial Services / Retail BankingIT: Workplace Services

The scenario

CIBC's Atlantic Region runs its mortgage business through 120 mobile mortgage specialists — advisors who don't work from a branch desk but from their cars, clients' kitchen tables, and the road between towns across Nova Scotia, New Brunswick, Prince Edward Island, and Newfoundland. Their iPads are their entire office: the Mortgage Origination Platform, a pre-approval calculator, and OneSpan Sign for capturing legally-binding signatures in the client's home. Those devices are now four years old. Batteries die mid-meeting, the origination app times out, and e-signatures stall on weak cellular signal — every glitch a moment a deal can slip to a competing broker with working tools. This project is a $1.2M, 14-week refresh of all 120 iPads, including Jamf Pro management, Apple Business Manager zero-touch deployment, the standard app set, and field training, targeted to land before the spring home-buying season. It is, by design, a well-scoped and well-funded project — the kind leadership barely worries about. The challenge isn't complexity; it's execution discipline for a workforce that has no desk to come back to. Your job is to refresh the fleet without costing a single specialist a selling day.

What you'll do as the project manager

  • Refresh all 120 mortgage-specialist iPads across the four Atlantic provinces within the $1.2M / 14-week baseline
  • Achieve zero-touch Jamf enrolment so every device arrives field-ready with the origination app, calculator, and OneSpan Sign signed-in
  • Sequence the rollout so no specialist is ever without a working device during the swap
  • Ensure in-home e-signing and the origination app perform reliably on weak cellular signal, not just on fast hardware
  • Complete the refresh before the spring buying season without disrupting broker-shared workflows

Project management skills you'll build

Stakeholder management & communication
Budget and schedule control
Risk identification & mitigation
Scope management & change control
PMO governance & phase-gate reviews
Hardware Refresh / Mortgage Tech delivery in Financial Services / Retail Banking

Technology & stakeholders

Jamf Pro / Apple Business Manager / OneSpan SignJamf ProApple Business ManageriPadOSOneSpan SignMobile Device Management (MDM)Zero-touch DeploymenteSIM CellularApple Push Notification service (APNs)

You'll manage 6 stakeholders, including Heather MacIntyre (Senior Vice-President, Atlantic Region), Daniel Comeau (Director, Workplace Technology Delivery (PMO)), Marc Léger (District Lead, Mobile Mortgage Advisors — Atlantic), and more.

What you'll walk away with

A verified, shareable record of a completed enterprise project — plus the PMO deliverables you produced along the way (charter, project plan, SteerCo deck, closure document). It's real, demonstrable project management experience you can put on your resume and speak to in interviews.

Frequently asked questions

Do I need project management experience to start?

No. This simulation is built for aspiring and practicing project managers alike — you learn by doing. You make real decisions and get feedback, with no PMP or prior PM job required.

How long does this simulation take?

It runs over 27 days, roughly 23 minutes per day, covering the full project lifecycle from initiation to closure.

What will I learn?

You practice the core of project management — stakeholder management, budget and schedule control, risk, scope, and PMO governance — in the context of hardware refresh / mortgage tech in financial services / retail banking.

Is this based on the real CIBC?

It's a realistic scenario inspired by CIBC and the Financial Services / Retail Banking sector. Details and names are fictionalized for training — it's a simulation, not a record of any actual project.

What do I get at the end?

A verified project completion plus the PMO deliverables you produced (charter, plan, SteerCo deck, closure) — proof of hands-on experience you can show employers.

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